Monscierge Blog

Experience a better way to Connect

The Art of Hospitality Procrastination

Every day we talk with companies who realize they’ve been procrastinating. We’ve all done it, putting something aside to work on “when we’re ready” or “when the time is right.” And all too often, when we finally start work, it’s usually in a rush. “The last best experience that anyone has anywhere becomes the minimum expectation for the experience they … Read More

What Is the Guest Experience?

We talk about the guest experience, but what does it actually mean? What is an experience? The experience is how a person feels and what they think while they’re doing something. Experiences are always evolving and leverage feedback, personal viewpoints, and a focus on an outcome. An experience isn’t your app but may include it as part of the overall … Read More

The Trend for Customer Success

What’s the value of an award? At Monscierge, we place great emphasis on them with our clients and our team. We see awards as the north star for our success. Recently, we won two awards for the Best Hospitality TV Solution for 2021 and Best Digital Signage Solution for 2021. Our awards were hard-fought against numerous competitors and a rapidly … Read More

Easy Branding with Apple TV for Hospitality

It’s easy to showcase your brand with Apple TV for Hospitality. You’ve worked hard building your property aesthetics and style. Your brand can extend to the TV with configurable imagery highlighting apps like your property information, requests, experiences, and even TV service. Our properties love the ability to extend their style guide and show their property’s character on the TV. … Read More