Monscierge Blog

Experience a better way to Connect

Solving a Business Challenge

Our Customer Experience team surveys our customers about their experience. As one way of building trust, our goal is to help provide solutions for our customers’ business needs. During a survey, we solved a customer’s rental business needs by “giving guests an easy experience to stream movies, tell guests about my house, and providing local things to do.” Likewise, a … Read More

California is Open for Business…Almost

California is re-opening on June 15. Everyday activities can resume, and businesses can re-open with “common-sense risk reduction measures.” With the recent announcement, how will travel be impacted? Is travel already being booked, or will there be a slow burn? Prospective travelers wildly vary in their opinions not only in the United States but also worldwide. While some travelers throw … Read More

How We Build Trusted Connections

Trust. Who do you trust? Who’s broken your trust? Years ago, a group of us sat down to document Monscierge’s core values. One of the critical values is trust. We build trusted connections. It would be easy to make promises and never deliver, but we choose trust instead. We’re often on a first-name basis with many of our customers, and … Read More

When You Put Customers First

Monscierge has always put customers first. Since nearly our beginning, we’ve gathered recommendation letters and customer quotes that line the walls of our office. One way we achieve happy customers is through fast deployments of our platform and software. Our platform can be purchased in less than two-minutes and deployed quickly. With solutions like messaging, you can be live and … Read More

The Art of Hospitality Procrastination

Every day we talk with companies who realize they’ve been procrastinating. We’ve all done it, putting something aside to work on “when we’re ready” or “when the time is right.” And all too often, when we finally start work, it’s usually in a rush. “The last best experience that anyone has anywhere becomes the minimum expectation for the experience they … Read More