Our latest Guest Experience Management Report covers an issue I have seen brought up countless times over the last few months – how to go beyond developing and maintaining a fantastic app to the place where people are actually using it.
This report outlines staff app adoption by department, creative ways to talk to your guests about your app (without adding more stress to the check-in process), and further reading to keep you in the know about this technology.
Also, find out exactly how your property can benefit from multilingual features of your app by using it to enhance personal connections and streamline services.
You can get your complimentary copy of the report here, and as always, we’d love to hear your thoughts. Tweet using #GuestExperience or send us an email.