Monscierge
Mandy Green

Contact: mandy.green@monscierge.com

Recent Posts


Archive


Food Allergies and F&B Safety

Text-based communication in hospitality is significantly on the rise. We’ve talked many times about how to use it to enhance rather than replace the personal touch so vital to the essence of hospitality. But one of the ways that is most important is the accuracy it can bring to F&B orders. Anyone who’s worked in F&B knows that [...]

Mandy GreenMandy Green

Happy Hotel Guests – By the Math

A few years ago, a team of researchers found that happiness, rather than being directly in ratio to pleasant circumstances, existed in the space between reality and expectation. (Happiness = Reality – Expectations) It may sound overly simplistic but it’s a basic premise that has far-reaching applications. For anyone working in service [...]

Mandy GreenMandy Green