Our team has been busy gearing up for HITEC Toronto, taking place June 26-29, 2017. We are excited to bring along the latest versions of our legacy products as well as a few new surprises. Since last year, data security and content streaming have become a big focus in the industry. Partnering with Jamf to bring an enterprise solution to [...]
Mandy Green
If you’re attending HITEC North America in Toronto this June, you will be hearing many discussions surrounding plausible technology architecture and integrations that allow guests to safely access their own content, yet give the hotel peace of mind with guests’ security and personal data. This new consideration of guest entertainment in [...]
Mandy Green
Mobility has an ever-increasing role in the travel industry and today’s travelers are relying more and more on their phones through each phase of their journey. A recent Monscierge survey showed that 56% of hotel guests prefer to make requests using text messages, taking the number one spot in communication preferences. SMS is being used [...]
Mandy Green
Increasing technology use by travelers to interact with brands means that the guest experience, formerly taking place almost entirely within the bounds of a hotel property, now extends to almost anywhere in the world. Whether it be research via tablet, mobile check-in, virtual concierge, or SMS chats with staff, maintaining a seamless [...]
Mandy Green
The greatest, and perhaps most overlooked, source of talent and inside hotel information can be found in the people who are carrying out the day to day tasks in the hotel. The person who knows the most about how efficient, profitable, and customer-pleasing your policies and processes are is the person who is using them every day to do [...]
Mandy Green
