Monscierge Blog

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Accessibility in Hospitality Technology

When traveling, staying in a hotel is an integral part of the experience. For many people, it is a chance to relax and unwind, enjoy new surroundings, and make lasting memories. However, for some guests, the hotel stay can be a challenging experience due to the lack of accessibility. In this article, we’ll explore why accessibility is so crucial for … Read More

So you’re thinking about the LG STB-6500?

There are several reasons why the LG STB-6500 Pro:Centric SMART may not be the best choice for in-room television at hotels: Limited Customization: While the LG STB-6500 Pro:Centric SMART does offer some customization options, they may not be as extensive as other smart TV solutions, such as those provided by Monscierge. This could limit the ability of hotels to tailor … Read More

Get Ahead of the Ban on Junk Fees

With recent fervor over ‘junk fees’ there ware other ways for hotels to recoup revenue that not only isn’t a strain on your property but increases guest satisfaction. Here are some recommendations with examples on how a hotel can offer new solutions to capture revenue without adding significant fees: Room upsells: Offer guests the option to upgrade their room to … Read More

The Importance of Hospitality Technology

Gone are the days when hospitality technology was considered a luxury for only large chain hotels. Today, even boutique hotels are using technology to enhance the guest experience and streamline their operations. In this article, we’ll explore the importance of hospitality technology for boutique hotels and what to keep in mind when implementing it. Personalization and Customization Boutique hotels offer … Read More

AI Hotel Technology

Part I of our series on AI in Hospitality Technology As the hospitality industry continues to evolve, hotel general managers are turning to artificial intelligence (AI) systems to provide a better experience for their guests. From automated check-ins to personalized recommendations, AI can enhance every aspect of a hotel stay. One way hotel general managers can utilize AI is through … Read More