Hospitality: Content Streaming and Guest Security


If you’re attending HITEC North America in Toronto this June, you will be hearing many discussions surrounding plausible technology architecture and integrations that allow guests to safely access their own content, yet give the hotel peace of mind with guests’ security and personal data. This new consideration of guest entertainment in hospitality makes a lot of sense as more and more people choose streaming over traditional television services. For hotels, providing the means to do this leads to better personalization of the guest experience and hosts of branding opportunities.

As with any new technology, there are a number of financial and security factors that must be considered. The needs of the guest must come first, and security plays a big role here. Logging out or removing consumer information from devices is one of the biggest hurdles in scaling this technology in hotels.

To protect our hospitality clients and their guests, Monscierge has partnered with Jamf, the leader in Apple device management, to deliver an enterprise solution for Apple TV. By pairing our Apple TV application with Jamf Pro, the hotel can confirm that personal data is not accessible from the in-room devices upon check-out.

As the hospitality partner for Apple’s Mobility Partner Program, Monscierge has the support of Apple’s Enterprise teams while developing applications. Many hospitality technology companies claim to have solved the enterprise conundrum of Apple TV, however “jailbreaking” technology will never be a viable solution.

Our Apple TV solution will be available for demonstration at HITEC Toronto, booth #1641, and at our hotel technology experience tour at the Fairmont Royal York. Along with the entire Connect product suite, we will also offer information about Apple’s latest financing program for enterprise. Space is very limited; email today to book an appointment.