The EU GDPR (General Data Protection Regulation) is a significant change aimed at safeguarding data privacy for EU citizens. It was approved on April 14, 2016, and came into effect on May 25, 2018. The regulation applies to any organization that collects data on EU citizens, regardless of the organization’s location.
Compliance is mandatory for any entity that processes data on EU citizens to sell goods or services, make it especially relevant to the travel industry. Hotels, in particular, are significantly impacted by this regulation as they often store consumer data in multiple locations and receive it from various sources, such as OTA bookings.
As a result, compliance will involve implementing stringent protections for all technology used to collect data within a hotel, conducting staff training on privacy protection, and establishing protocols in the event of a security breach. Our Monscierge team has plans to ensure a smooth transition for our clients. In the coming weeks, we will provide more information about what this entails and how to comply.