The Trend for Customer Success

on

What’s the value of an award? At Monscierge, we place great emphasis on them with our clients and our team. We see awards as the north star for our success.

Recently, we won two awards for the Best Hospitality TV Solution for 2021 and Best Digital Signage Solution for 2021. Our awards were hard-fought against numerous competitors and a rapidly changing landscape.

We moved beyond fashionable trends that dictate many companies’ product roadmap and instead focused on what drives our customer and their customers? What benefits do our customers get from our products? Amongst other qualities, the drive to establish value was a primary driver for properties in 2020. This past year was a rude awakening as most people and companies worldwide were forced to tighten their belts and re-examine what’s truly important.

Ensuring products were seamless, and easy-to-use is just the tip of the iceberg. Monscierge focused on building apps like Experiences that enable the property owner to earn extra revenue or provide tracked requests that save time and workforce efforts. The single mission is creating value and ensuring hotels and rental hosts can save time and money.

Monscierge will continue winning awards as long as our customers are first. We love cool technology, but the best technology in the world is useless if it’s not bringing value.