An overview of technology for hospitality.
We’re excited to announce that Monscierge has ranked #1 overall on Hotel Tech Report’s Global Best Best Digital Signage Solution list in the 2021 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. With over 1,760 software companies on Hotel Tech Report, Monscierge is honored to be recognized in the competitive Best Best Digital Signage Solution category for 2021. “Our recognition from Hotel Tech Report showcases how Monscierge stands behind our products and empowers our customers and guests around the world,” said Marcus Robinson, CEO, Monscierge. Elena Cormio, VP, Customer Experience followed “We are grateful to all our Customers for their candid feedback, as it allows us to continuously improve on our product line and deliver successful solutions.” The lists are based on data from over 10,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2020, thru December 15, 2020, with participation from every major hotel brand and thousands of independents. “This isn’t a subjective list based on a few …
One of our greatest pleasures is seeing the success of our customers. Marlin Wilton owns the Kramer House, a nine-room Airbnb property he’s been operating since 2016. Wilton added Apple TV for Hospitality to his property as a way of enhancing the profile of his property. The service enables him to share his houses’ history, rules, and personally curated local recommendations. It has also allowed him to save money by cutting cable and offering TV and streaming services like Netflix, Disney+, and more. Wilton was able to roll-out Apple TV for Hospitality to his property in just a few days. His primary goal was “something that looks professional and helps elevate my property” but quickly saw continued benefits through communication, simplifying the guest experience, and his almost immediate cost-savings. Learn more about Kramer House Learn More about Apple TV for Hospitality
People sure love TV — but they don’t love their TV provider. Many cable executives have tried to pretend their industry isn’t in the middle of a monumental industry shift. Still, amidst consumers demanding more choice, a turbulent economy, and a global pandemic, cord-cutting is real and taking over. Endless rate hikes, complicated contracts, extensive service fees, and a lack of focus on the customer are directly to blame. Contracts and rights agreements make television content prohibitively expensive and add a designed level of complexity that makes it just out of reach for many. Experts expect 25 million U.S. households to cancel their pay-TV service over the next five years. And that’s on top of the 25 million that have already cut the cord since 2012. Add the global pandemic that has thrown nearly every industry into disarray, created extensive unemployment, and caused businesses and consumers to re-evaluate almost everything. The pay-tv cost has helped spur many on the fence to make the digital leap and finally cut the cord. Based on a Summer 2020 Monscierge survey, the primary driver for hotels and boutiques during the remainder of 2020 is to save money. A bar in Arizona recently told The …
Welcome to the second part of our Digital Nomad series that explores the direction, focus, and drive behind these travelers. View part I. The world is slowly but surely figuring things out. In the meantime, the psychological impact is real and growing. But in a genuinely innovative move, many hotels have turned towards creative solutions to get their teams to work and guests on property. After years of work to get people out of their room, the focus is now getting people to not work from home but work from the hotel. Numerous hotels worldwide have recently rolled out a new strategy to enable office workers’ to come in and work for the day. Whether the view is fighting cabin fever, pandemic fatigue, economic stimulation, or just trying to get out of the house, the idea seems to be catching on. With so many working from home in cramped conditions, makeshift offices, or lacking necessary bandwidth and technology, these properties are positioning themselves to be the spearhead for a new breed of digital nomad. Many hotels offer highly discounted rates or even subscriptions to entice those needing space to rent a room. These rentals include access to a wide range …
Welcome to the first part of our Digital Nomad series that explores the direction, focus, and drive behind these travelers. Digital nomads blend business and travel. They’re sometimes called half-tourists, but whatever you call them. They’re here to stay. Travel restrictions due to Covid has only further accelerated this growing set of travelers. 2020 has been rough. One side effect has been the decline of the traditional office. Whether due to Covid-based travel restrictions or merely a desire to get away, it’s created a sharp increase in new nomadic workers looking for a change in scenery. While the term ‘digital nomad’ may evoke a 20 something image, but the median age is 38, with many not roaming until their 30’s or 40’s. The rise of video conferencing, cloud storage, and faster Internet has ushered new opportunities for those seeking a different type of work-life balance. Digital nomads aren’t new, but as companies rethink their remote working strategies and employees find themselves working outside of a traditional office, there’s been a sudden influx of modern nomads seeking travel opportunities. Whether you’re operating a hotel, co-working space, or vacation rental, you’re a prime candidate for these nomads as they seek a better …