Information and data about hotels.
In 2024, in-person meetings and events are returning to their pre-COVID levels. Recent studies indicate that 81% of meetings will have an in-person component. As the hospitality industry adapts to this resurgence, hotels must seek innovative ways to enhance guest experience, streamline operations, and differentiate themselves from the competition. Enhanced Guest Experience One of the most promising advancements in recent years is the integration of digital meeting and event signs and interactive lobby screens. These cutting-edge technologies offer a multitude of benefits that can transform the way hotels operate and engage with their guests. Here’s why hotels should consider investing in these digital solutions Real-Time Information: Digital meeting and event signs provide guests with real-time updates about events, meetings, and other activities happening within the hotel. This ensures that guests are always informed about the latest schedules, changes, or cancellations, leading to a more seamless and stress-free experience. Guest Engagement: Digital signage enhances guest engagement by delivering dynamic, eye-catching content that captures attention and encourages interaction. Research by Nielsen found that digital signage increases brand recall by 47.7%, indicating its effectiveness in engaging consumers and driving brand awareness. Easy Navigation: Large hotels can be confusing to navigate, especially for first-time …
In the competitive world of hospitality, finding innovative ways to enhance guest experience while driving revenue is crucial. One effective strategy is promoting upsells through in-room infotainment and digital marketing. This approach not only enriches the guest experience but also creates multiple revenue streams for the hotel. The impact of upselling in many cases increased the sales of promoted items by over 30%. In this blog post, we’ll explore how to effectively utilize these tools to increase your hotel’s revenue. The Power of In-Room Infotainment In-room infotainment systems offer a unique opportunity to engage guests during their stay. These systems provide a variety of entertainment options, from movies and TV shows to interactive services like ordering room service, booking spa appointments, and exploring local attractions. Key Benefits: Enhanced Guest Experience: By providing high-quality entertainment and convenient access to hotel services, you can significantly enhance the overall guest experience. Happy guests are more likely to spend on additional services and amenities. Direct Upsell Opportunities: Use the infotainment system to promote room upgrades, dining options, spa services, and special packages. Interactive displays can showcase these offers in an engaging and visually appealing way throughout the property. Data Collection: Infotainment systems can collect …
The hospitality industry has always been an early adopter of technology, with hotels and resorts constantly seeking new ways to improve the guest experience and increase revenue. In recent years, the rise of advanced technologies and changing guest expectations have fueled a number of technological trends that have become essential for driving revenue in the hospitality space. We’ll take a look at some of the recent technological trends that are helping hotels increase their revenue: Personalization: Personalization is key in today’s hospitality industry. Guests expect their experience to be tailored to their preferences and needs, and hotels that can deliver on this expectation are more likely to see repeat business and higher revenue. Personalization can be achieved through a number of technological solutions, such as mobile apps that allow guests to customize their stay, automated check-in and room selection based on guest preferences, and targeted marketing campaigns that offer personalized promotions and packages. Tools like Apple TV for Hospitality helps add additional personalization to guest room experiences. Mobile Technology: Mobile technology has become an essential part of modern travel. From booking flights and hotels to ordering room service and exploring local attractions, guests rely heavily on their mobile devices throughout …
There are several reasons why the LG STB-6500 Pro:Centric SMART may not be the best choice for in-room television at hotels: Limited Customization: While the LG STB-6500 Pro:Centric SMART does offer some customization options, they may not be as extensive as other smart TV solutions, such as those provided by Monscierge. This could limit the ability of hotels to tailor the content and services provided through the TV to meet the specific needs and preferences of their guests. Complexity: The LG STB-6500 Pro:Centric SMART is a relatively complex system, which could make it difficult for some hotel staff to manage and maintain. This could lead to increased costs and a less efficient operation. Cost: The LG STB-6500 Pro:Centric SMART is generally more expensive than other smart TV solutions, which could make it less accessible to hotels with smaller budgets. Limited Compatibility: The LG STB-6500 Pro:Centric SMART may not be compatible with all types of televisions, which could limit its usefulness for some hotels. Limited Support: While LG does offer support for the LG STB-6500 Pro:Centric SMART, this support may not be as extensive or responsive as that offered by other technology providers. While the LG STB-6500 Pro:Centric SMART does offer …
As the travel industry continues to evolve, boutique hotels are becoming an increasingly popular choice for travelers seeking unique and personalized experiences. Here are some of the latest travel trends shaping boutique hotels’ future. Sustainable Tourism Sustainability is at the forefront of travelers’ minds, and boutique hotels are rising to the challenge by incorporating environmentally-friendly practices into their operations. This can mean anything from using renewable energy sources to supporting local communities. Boutique hotels also embrace locally-sourced materials, like recycled paper for guest information and locally-grown produce in their restaurants, which not only helps reduce their impact on the environment but also offers guests a unique and meaningful experience. Personalization is Key Personalization has become a significant buzzword in travel, and boutique hotels are perfectly positioned to offer customized experiences to their guests. From customized menus and room arrangements to personalized activities and excursions, boutique hotels offer travelers a more immersive and memorable experience than larger chain hotels. Health and Wellness is a Priority More and more travelers are looking for experiences that promote health and wellness, and boutique hotels are stepping up to the plate. From yoga classes and meditation rooms to spas and healthy dining options, boutique hotels …