People sure love TV — but they don’t love their TV provider. Many cable executives have tried to pretend their industry isn’t in the middle of a monumental industry shift. Still, amidst consumers demanding more choice, a turbulent economy, and a global pandemic, cord-cutting is real and taking over. Endless rate hikes, complicated contracts, extensive service fees, and a lack … Read More
The way clients order and pay for Software-as-a-Service (SaaS) solutions continues to evolve. While many SaaS offerings are available on a month-to-month basis, many solutions involve hardware and are multi-year contracts. This practice, which is common in the industry, can often present a financial challenge for upfront cash or a payment — particularly for companies recently hit hard by Covid-19. … Read More
We’ve talked often about hotels using technology to enhance the guest experience through personalization. I wanted to highlight a few restaurant apps who are using their apps to delight guests with custom offers, drive sales with tailored menu items, and remove pain points with increased efficiency and precision. Can you talk about restaurant apps without mentioning Dominos? The pizza chain … Read More
The EU GDPR (General Data Protection Regulation) takes effect May 25. This change, designed to protect data privacy, applies to any organization collecting data on EU citizens, no matter the location of the organization. Compliance is mandatory and will include strict protections on all technology that can collect data, staff training on privacy protection, and protocol in place in the … Read More
The EU GDPR (General Data Protection Regulation) is a huge change designed to protect data privacy as it pertains to EU citizens. Approved on April 14, 2016, this regulation takes effect May 25, 2018, and applies to any organization collecting data on EU citizens, no matter the location of the organization. Compliance is mandatory for anyone processing data on EU … Read More