We like to talk about features and functionality in our platform and the industry.
Over the past five years, online food ordering and delivery growth have increased by over 20%. Whether guests are ordering food from popular vendors like UberEats, DoorDash, Deliveroo, or heading out, is food and beverage eating your lunch? We can help you fight back. Monscierge helps increase your F&B and keeps your guest’s money on-site. One of the critical points of our platform is to help provide that additional upsell and revenue point that you can offer. One of the challenges most hoteliers face is simply information dissemination. With guest communication available through Monscierge’s hotel guest texting platform, digital signage, or in-room hospitality TV, it’s easy to show guests what and how to get it. Whether it’s a unique offering like a kids pack, a whiskey tasting, or in-room dining, presenting these options has never been easier. What’s best is that the packages and other opportunities are unique to your property. Every package or item is special to your property and tailored to your specific brand. Our platform pays for itself within 12 months and adds thousands of dollars to your revenue. We can show you how to do it.
You know it better than most. You live and die by your star rating. The average traveler makes booking decisions based on as little as a 0.1 difference in scoring. Whether it’s your score on a travel booking site like Expedia or your hotel rating, how are you keeping up with changing star ratings? The tiny details matter. New requirements for technology and guest experience mean the difference in whole star ratings. And the 0.1 difference as mentioned above may mean the difference in a 4.6 versus a 4.7 rating. When 63% of travelers make a booking selection based on this slim margin, it will directly impact your revenue. When hotels present their technology to guests, it’s a true benefit. We’ve seen a 13% lift in hotels that specifically list their technology, like Monscierge’s Apple TV for Hospitality. Hotels that showcase this alongside their well-crafted properties are viewed as innovators who will provide travelers with a modern experience. Travel has returned. Business, pleasure, and now a growing contingent of those working remote dominate bookings. Monscierge helps you keep up with your star ratings and even increase them. Whether supplying hotel guest communication, lobby signage, or the best streaming and casting …
Guests don’t know your story. They experience a tiny fraction of the hard work you and your team have spent building your property. On average, a traveler is onsite for up to 8-10 hours of their day. You have a captive audience and an opportunity to capture valuable time and revenue. Monscierge helps tell the story of your brand. Our platform drives the moments that your guests remember. Whether it’s a charming brunch spot recommended by the hotel or enjoying a private cocktail class, the type of experiences presented within the Monscierge platform help tell your brands’ story. Every brand is different; the image you present is unique. What’s special about the Monscierge platform is we set the stage and provide a canvas for you to show your brand as you see fit. We’d invite you to download our exclusive Telling Your Story guide. It’s a quick read that shows how Monscierge drives the moment’s guests to remember as we help you tell a story that creates revenue and guest satisfaction.
How do you make an extra $15,000? Easy. Use Monscierge. We’ll show you the math. Our hospitality TV solution opens doors to a better guest experience and adds money to your wallet. Apps like Enhance Your Stay offer up revenue centers that enable upgrades and upsells that help generates revenue. But more importantly, they help create memories that your guests will remember and take with them. Roasting s’mores in the fire pit, delivering warm cookies and a cold glass of milk, a game night with board games and snacks, or private wine tasting are just a few types of interactions. And when you highlight these interactions to guests, they’re 1.81x more likely to convert, which puts extra cash in your pocket every week. Want to maximize your profits? We’ve built an entire strategy and tools to help hotels and vacation rentals maximize their guest experience and revenue. The only question we ask is how much additional revenue would you like to make?
One of the latest exciting features added to Monscierge’s Hospitality TV solution is the ability to feature full-screen video and featured content on the top shelf of the TV interface. These new features help put your brand upfront and highlighted content even more accessible. Whether you add a promotional brand video or an explainer video welcoming guests, viewers are 80% more likely to take action based on showcasing your property. When you display content like add-on upgrades or upsells that help earns additional revenue or curated local recommendations, guests are 1.81x more likely to take immediate action. Apple TV for Hospitality is already the best Hospitality TV solution in the industry, and now it’s even better. We’d love to show you how Monscierge can change your guest experience.