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We’re excited to announce that Monscierge has ranked #1 overall on Hotel Tech Report’s Global Best Hospitality TV Solution list in the 2022 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. With over 2,232 software companies on Hotel Tech Report, Monscierge is honored to be recognized in the Hospitality TV category for 2022. “This recognition from Hotel Tech Report validates the work we’re doing at Monscierge to improve guest-to-staff communication, enhance the guest experience, and increase staff accountability,” said CEO of Monscierge, Marcus Robinson. “We’ve been working to empower hotels and vacation rentals with technology that helps create a more personal experience while at the same time helping to reduce operating costs.” The lists are based on data from over 11,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2021–December 15, 2021, with participation from every major hotel brand and thousands of independents. “This isn’t a subjective list based on a few peoples’ opinions,” explains Hotel Tech Report CEO Jordan Hollander. “With the highest traffic …
We’re excited to announce that Monscierge has ranked #1 overall on Hotel Tech Report’s Global Best Digital Signage & Lobby Technology list in the 2022 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. With over 2,232 software companies on Hotel Tech Report, Monscierge is honored to be recognized in the Digital Signage category for 2022. “Our award from Hotel Tech Report showcases how our technology has helped hotels maintain a personal touch even at a distance,” said Monscierge VP of Design Andrew Hale. “Hotels are saving money by managing content and information from a single location and being able to focus their staff better.” The lists are based on data from over 11,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2021–December 15, 2021, with participation from every major hotel brand and thousands of independents. “This isn’t a subjective list based on a few peoples’ opinions,” explains Hotel Tech Report CEO Jordan Hollander. “With the highest traffic and engagement, largest selection of product and services, …
Hotel TV doesn’t have to be hotel TV. The in-room strategy for 2022 has evolved. HBO doesn’t count as an in-room perk anymore. What if a system existed that provided access to the big game but also could help reduce front desk questions and help you make money? Our hotel TV solution Apple TV for Hospitality is your answer. You probably already have cable. We work with many existing cable companies to add extra value to legacy services. Or want to cut cable? We can help you replace legacy entertainment with modern solutions that drive on-site streaming, information, and guest messaging. Whether you’re ready to cut the cord or augment your existing services, Monscierge makes it easy to upgrade to the new modern TV solution that guests are looking for and hotels love. Share and engage with guests from afar using messaging and information sharing, plus multiple options to generate revenue.
We’re easy to work with and scalable for any size property. We take those two tenets very seriously; we’re bound and determined not to be a hassle. On average, when a new subscriber joins the Monscierge family, they can receive their shipment in as little as 72 hours. What most customers don’t know is the work that’s done automatically behind the scenes. The automatic setup of configuration and settings helps speed up the ability to access and add the customers’ property details. These settings set the stage to quickly and easily install everything when customers receive their package. But what happens when the package is delivered? With a solution like Apple TV for Hospitality, most customers can fully self-install in just a few hours. One of our recent properties installed 36 rooms in just a little over 2.5 hours by one person. Out of the box, the Apple TV is pre-configured with Monscierge software and applications. Using the Hospitality TV Manager app (available for iOS or Android), the customer scans the packaging serial number and assigns the TV to a specific room number. Since Monscierge offers both standard and secure mounting options, the next step is to install it on …
Today’s visitors demand connectivity. Whether it’s the family in town for vacation or a business traveler just passing through, the proliferation of mobile devices necessitates a strong wifi connection. First, as a background, most small to mid-size hotels utilize a single connection into the hotel distributed across the guests. A 150 Mbps connection divided by 100 rooms is 1.5 Mbps. Add internal staff use, degradation from wifi splitters and distance, and the overall connection speed drops even more. But hotel wifi doesn’t need to be bad. Complimentary versus premium wifi is still a contentious issue, with most complimentary services offer between 3-8 Mbps download speed. Premium offerings range from 10-30 Mbps but typically at the cost of $15.00 per day. While it’s potentially significant extra revenue for the property, it does nothing for the guest experience. Connecting premium services as a freebie for loyalty members or direct bookings is one potential workaround. With price drops in fiber and the growing adoption of satellite Internet, connection speeds no longer are hampered by the lack of infrastructure seen in the early 2000s. The gold standard is that every guest should have a consistent minimum of 5-7 Mbps connection speed to their devices, …