We like to talk about features and functionality in our platform and the industry.
Whether showing property amenities or talking about your history, Monscierge’s property features app lets you configure your look and feel. The Monscierge Experience Engine manages your property features through an easy-to-use web control panel. You can add title, description, operating hours, contact details, and media content. You can have as many features as you’d like and even group or categorize listings. You can even select from one of several layouts that provide a visual focus on different content. Want to display a large image? We have a layout for that. You can assign a specific layout to each of your property features to highlight the focus and content. You can update the platform in real-time. Need to fix a typo or update your property images? You can update using the web-based management tool and make your changes instantly and have the changes seen across guest TVs and the rest of the platform in seconds. Many of our clients leverage multiple products like Connect Lobby and Apple TV for Hospitality, and everything is updated instantly and from a single control panel.
Maybe you’ve thought about upgrading. Wouldn’t it be nice to modernize your property? If you’re in the United States, section 179 is built just for you. Section 179 is an IRS tax code that lets businesses write off specific hardware and software. Monscierge products, like our Apple TV for Hospitality in-room TV solution, are fully compatible with these incentives. It’s an easy way to get the solution into your property, and we can show you how it works. Want to learn more? Visit our Tax Incentive Page
It’s time for your own connected room. As the award-winning best in-room TV solution for 2020 and 2021, Monscierge offers the industry-leading personalized in-room experience. Monscierge’s Apple TV for Hospitality provides a complete guest experience that helps elevate your property. Reduce Your Costs Reduce or even cut your recurring monthly satellite or cable — plus no need for commercial TVs. Maximize Staffing Reduces the time your staff needs to answer guest questions, handle on-site content, and manage technology. Simple Installation Simple installation and configuration. Typically, up and running within hours. Support Our team is available for any questions or support. Monscierge’s Apple TV for Hospitality was awarded 2020 and 2021 Best In-Room Hospitality TV Solution. Supported by customer success service and support to ensure your property is always amazing. Our platform includes: Hotel Info Showcase photos and descriptions of property services and amenities. Recommendations Curated local restaurants and activities. Events Highlight on or off-site events. Great for weddings and corporate events. Channel Guide Delivers program descriptions, schedules & simple channel tuning. Streaming Provides streaming access to Netflix, YouTube, Disney+, Pandora, and more. Fitness and Gaming on Demand On-demand, in-room workout, and games. Real-Time Content Management Manage your content from the …
65% of properties include space for weddings or other types of events. Whether you’re hosting a wedding, conference, or other meetings, the Monscierge platform can highlight your property’s events. Apple TV for Hospitality, Digital Signage, Connect Messaging, and even our Digital Directory help shore up the end-to-end guest experience. Showcase on-site events and provide exact times, locations, and other pertinent information. Events can change. Why not keep your guests updated and help save valuable time and energy by providing a single source of data that can instantly update everywhere at once? Your guests will love it. It’s time to take control and upgrade your events.
73% of guests will leave a review, but 88% use reviews to make their decisions. One bad review can affect your overall rating for months, which affects your overall ranking, bookings, and ultimately your pocketbook. The difference between 4.2 and 4.1 is whether a room gets booked or not. The reality is that rarely are great experiences highlighted. More often, it’s the negative experiences that get highlighted. Most people don’t like conflict or voicing negativity. The Monscierge platform heads off bad reviews by opening dialog early. Early on, a study called out that Monscierge offers technology for introverts. While semi-accurate, we provide tools for anyone who wants to change their experience. Guests can ask questions, voice frustrations, concerns, and enjoy a better stay. Properties can provide answers, service recovery, and count on a better positive experience by their guests. Monscierge provides a single platform that lets properties communicate with their guests and provide valuable information that helps drive higher value. Our in-room hospitality TV, SMS messaging, and digital signage systems are just a few of the ways we help you keep your ratings and increase occupancy.