Monscierge Blog

Brand Building with Video and Top Shelf Content

One of the latest exciting features added to Monscierge’s Hospitality TV solution is the ability to feature full-screen video and featured content on the top shelf of the TV interface. These new features help put your brand upfront and highlighted content even more accessible. Whether you add a promotional brand video or an explainer video welcoming guests, viewers are 80% more likely to take action based on showcasing your property. When you display content like add-on upgrades or upsells that help earns additional revenue or curated local recommendations, guests are 1.81x more likely to take immediate action. Apple TV for Hospitality is already the best Hospitality TV solution in the industry, and now it’s even better. We’d love to show you how Monscierge can change your guest experience.  


#1 Best Hospitality TV Solution 2022

We’re excited to announce that Monscierge has ranked #1 overall on Hotel Tech Report’s Global Best Hospitality TV Solution list in the 2022 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users.  With over 2,232 software companies on Hotel Tech Report, Monscierge is honored to be recognized in the Hospitality TV category for 2022.  “This recognition from Hotel Tech Report validates the work we’re doing at Monscierge to improve guest-to-staff communication, enhance the guest experience, and increase staff accountability,” said CEO of Monscierge, Marcus Robinson. “We’ve been working to empower hotels and vacation rentals with technology that helps create a more personal experience while at the same time helping to reduce operating costs.” The lists are based on data from over 11,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2021–December 15, 2021, with participation from every major hotel brand and thousands of independents. “This isn’t a subjective list based on a few peoples’ opinions,” explains Hotel Tech Report CEO Jordan Hollander. “With the highest traffic


Best Digital Signage & Lobby Technology 2022

We’re excited to announce that Monscierge has ranked #1 overall on Hotel Tech Report’s Global Best Digital Signage & Lobby Technology list in the 2022 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users.  With over 2,232 software companies on Hotel Tech Report, Monscierge is honored to be recognized in the Digital Signage category for 2022.  “Our award from Hotel Tech Report showcases how our technology has helped hotels maintain a personal touch even at a distance,” said Monscierge VP of Design Andrew Hale. “Hotels are saving money by managing content and information from a single location and being able to focus their staff better.” The lists are based on data from over 11,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2021–December 15, 2021, with participation from every major hotel brand and thousands of independents. “This isn’t a subjective list based on a few peoples’ opinions,” explains Hotel Tech Report CEO Jordan Hollander. “With the highest traffic and engagement, largest selection of product and services,


Are You On the Road to Growth?

Are You On the Road to Growth? We’ve put together a new handy guide that illustrates the 2021 best practices for hospitality technology. It’s how to increase guests and revenue per guest at your property. The free guide illustrates the simple steps and tools that can almost immediately impact guest satisfaction.


Wrapping Up Q2

Q2 just wrapped up. Monscierge just had another record-breaking quarter. With the quarter ending mid-week ahead of a holiday, there’s not much time to celebrate, but it’s great news across the entire company. Better yet, it’s a positive sign for the industry and hotels and vacation rental hosts around the world. Many of our clients are busier than they’ve ever been. Leveraging our tools like messaging and hospitality TV has allowed them to communicate in ways they previously thought were out of reach. With the close of Q2, we’re now focused on Q3 and beyond. We just wrapped up much of our roadmap planning for 2022, and the plan looks great. Seeing the progression of our platform and the continued enhancements is a testament to the company’s sales, engineering, customer success, and marketing teams. Over the next few months, we’ll share upcoming features and functionality to highlight where we’re going and how we’re getting there. Evolving the guest experience and solving the problems for hotels and vacation rentals is at the core of everything we’re doing. We want to thank all of the customers we’ve brought on. Your support and feedback are invaluable. We’d also like to invite anyone considering