Monscierge
Mandy Green

Contact: mandy.green@monscierge.com

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Monscierge

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Appreciation for Hotel Staff this Labor Day

As those of us in the States head into Labor Day, hotel workers are gearing up for a busy three-day weekend and some of the hardest-working days of the year. We want to take some time on this day to appreciate them. Passion for the industry is a vital trait for hospitality workers. Driving this passion is a true concern for guests and a [...]

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Talent in the Trenches

The greatest, and perhaps most overlooked, source of talent and inside hotel information can be found in the people who are carrying out the day to day tasks in the hotel. The person who knows the most about how efficient, profitable, and customer-pleasing your policies and processes are is the person who is using them every day to do [...]

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Hospitality in Healthcare

Over the recent past, the healthcare industry has begun looking to hospitality for insights into better patient care. After all, who better than the hotel industry to lead the way in making people feel more comfortable in unfamiliar surroundings? Technology plays a major role in measuring and reporting patient satisfaction, proving means [...]

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Personalization and Hospitality Tech

Technology is making inroads in the hotel industry at a faster pace that it has ever done before. What started a few years ago with updating telephones or providing cell phone chargers has become a new world of screens, logins, and location awareness. I attended a wedding last week, so the “what do you do” conversation happened a lot. [...]

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