Monscierge Blog

Easy Branding with Apple TV for Hospitality

It’s easy to showcase your brand with Apple TV for Hospitality. You’ve worked hard building your property aesthetics and style. Your brand can extend to the TV with configurable imagery highlighting apps like your property information, requests, experiences, and even TV service. Our properties love the ability to extend their style guide and show their property’s character on the TV. The Apple TV’s top shelf and app icons are configurable and interactive. The application top shelf is the first thing a guest will see. As one customer put it, “it’s amazing to see our logo on-screen. It transforms the whole experience”. If you’re looking for a branded TV experience, Apple TV for Hospitality is your solution. As the #1 Hospitality TV Solution for 2021, it’s no surprise that hotels and vacation rentals worldwide are turning to Monscierge to provide our award-winning in-room solution.


Vacation Rental Connected Experiences

Although the pandemic caused an initial plunge in vacation rental bookings, the industry has proven its resiliency. Pent-up travel urges and quarantine fatigue has led to a surge in bookings. Despite the pandemic, the vacation rental market still grew by 5.51% during 2020. It now has an estimated compound annual growth rate of over 7% through 2024. Along with space, amenities, and cleanliness as required service features, a personalized guest experience is one of the leading advantages of vacation rentals. Vacation rentals that can offer unique experiences are preferred, and guest personalization is essential for keeping high occupancy rates. So, how does a rental owner create fantastic, personalized experiences for a multitude of diverse guests with a range of preferences? While adhering to safe distancing and sanitation protocols? Guest Technology Technology remotely connects them with staff services and provides a curated experience platform to make selections independently. With control in their own hands, they essentially act as their concierge. Connected Keeping vacation rentals popular depends on maintaining clean, sanitized environments with socially distanced service interactions. The entire guest service process can be digitalized, from check-in to check-out and many services in between. Hosts can stay connected by using automated two-way


2021 Winner for Best Hospitality TV Solution

We’re excited to announce that Monscierge has ranked #1 overall on Hotel Tech Report’s Global Best Hospitality TV Solution list in the 2021 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. With over 1,760 software companies on Hotel Tech Report, Monscierge is honored to be recognized in the competitive Best Hospitality TV Solution category for 2021. “Our recognition from Hotel Tech Report showcases how Monscierge stands behind our products and empowers our customers and guests around the world,” said Marcus Robinson, CEO, Monscierge. Elena Cormio, VP, Customer Experience followed “We are grateful to all our Customers for their candid feedback, as it allows us to continuously improve on our product line and deliver successful solutions.” The lists are based on data from over 10,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2020, thru December 15, 2020, with participation from every major hotel brand and thousands of independents. “This isn’t a subjective list based on a few peoples’ opinions,”


Highlight: Kramer House

One of our greatest pleasures is seeing the success of our customers. Marlin Wilton owns the Kramer House, a nine-room Airbnb property he’s been operating since 2016. Wilton added Apple TV for Hospitality to his property as a way of enhancing the profile of his property. The service enables him to share his houses’ history, rules, and personally curated local recommendations. It has also allowed him to save money by cutting cable and offering TV and streaming services like Netflix, Disney+, and more. Wilton was able to roll-out Apple TV for Hospitality to his property in just a few days. His primary goal was “something that looks professional and helps elevate my property” but quickly saw continued benefits through communication, simplifying the guest experience, and his almost immediate cost-savings. Learn more about Kramer House Learn More about Apple TV for Hospitality