Monscierge Blog

The Latest Hospitality Technology Trends

The hospitality industry has always been an early adopter of technology, with hotels and resorts constantly seeking new ways to improve the guest experience and increase revenue. In recent years, the rise of advanced technologies and changing guest expectations have fueled a number of technological trends that have become essential for driving revenue in the hospitality space. We’ll take a look at some of the recent technological trends that are helping hotels increase their revenue: Personalization: Personalization is key in today’s hospitality industry. Guests expect their experience to be tailored to their preferences and needs, and hotels that can deliver on this expectation are more likely to see repeat business and higher revenue. Personalization can be achieved through a number of technological solutions, such as mobile apps that allow guests to customize their stay, automated check-in and room selection based on guest preferences, and targeted marketing campaigns that offer personalized promotions and packages. Tools like Apple TV for Hospitality helps add additional personalization to guest room experiences. Mobile Technology: Mobile technology has become an essential part of modern travel. From booking flights and hotels to ordering room service and exploring local attractions, guests rely heavily on their mobile devices throughout


Monscierge the Hotel TV Solution

Monscierge is a popular provider of hospitality technology solutions that can enhance the guest experience in hotels. There are several reasons why Monscierge is a good choice for smart TVs in hotels: Customizable: Monscierge’s technology is highly customizable, which means that hoteliers can tailor the content and services provided through their smart TVs to meet the specific needs and preferences of their guests. User-friendly: The Monscierge platform is designed to be user-friendly, making it easy for guests to navigate and access the information they need. This can help to improve the guest experience and increase guest satisfaction. Interactive: Monscierge’s smart TV solutions is interactive, allowing guests to access a range of services, such as room service, housekeeping requests, and local information, directly from their TV screens. Cost-effective: Implementing Monscierge’s technology can be cost-effective for hotels, as it can help to reduce the need for printed materials and personnel to handle guest requests. Scalable: Monscierge’s solutions can be easily scaled to meet the needs of hotels of all sizes, from small boutique properties to large international chains. Monscierge’s smart TV solutions can provide a range of benefits for hotels, including improved guest experience, increased operational efficiency, and cost savings.


Accessibility in Hospitality Technology

When traveling, staying in a hotel is an integral part of the experience. For many people, it is a chance to relax and unwind, enjoy new surroundings, and make lasting memories. However, for some guests, the hotel stay can be a challenging experience due to the lack of accessibility. In this article, we’ll explore why accessibility is so crucial for hotel guests, and how it can benefit both the guests and the hotel. First and foremost, accessibility means making sure that everyone, regardless of their physical abilities or disabilities, can access and enjoy the hotel’s amenities and services. This includes things like accessible rooms with wider doorways and grab bars, accessible bathrooms with roll-in showers and raised toilet seats, and accessible pathways throughout the hotel. For guests with mobility issues or who use wheelchairs, having access to these facilities can mean the difference between a comfortable, enjoyable stay and a stressful, uncomfortable one. But accessibility is not just about physical accommodations; it also includes ensuring guests with hearing, vision, or cognitive impairments can fully participate in all aspects of their stay. This might include providing closed-captioned televisions or assistive listening devices in guest rooms, offering braille or large print menus,


So you’re thinking about the LG STB-6500?

There are several reasons why the LG STB-6500 Pro:Centric SMART may not be the best choice for in-room television at hotels: Limited Customization: While the LG STB-6500 Pro:Centric SMART does offer some customization options, they may not be as extensive as other smart TV solutions, such as those provided by Monscierge. This could limit the ability of hotels to tailor the content and services provided through the TV to meet the specific needs and preferences of their guests. Complexity: The LG STB-6500 Pro:Centric SMART is a relatively complex system, which could make it difficult for some hotel staff to manage and maintain. This could lead to increased costs and a less efficient operation. Cost: The LG STB-6500 Pro:Centric SMART is generally more expensive than other smart TV solutions, which could make it less accessible to hotels with smaller budgets. Limited Compatibility: The LG STB-6500 Pro:Centric SMART may not be compatible with all types of televisions, which could limit its usefulness for some hotels. Limited Support: While LG does offer support for the LG STB-6500 Pro:Centric SMART, this support may not be as extensive or responsive as that offered by other technology providers. While the LG STB-6500 Pro:Centric SMART does offer


Get Ahead of the Ban on Junk Fees

With recent fervor over ‘junk fees’ there ware other ways for hotels to recoup revenue that not only isn’t a strain on your property but increases guest satisfaction. Here are some recommendations with examples on how a hotel can offer new solutions to capture revenue without adding significant fees: Room upsells: Offer guests the option to upgrade their room to a higher category with added amenities and services. For example, a guest may be offered the option to upgrade from a standard room to a premium room with a balcony, a separate living area, and access to a private lounge. Packaged deals: Offer bundled packages that include room, meals, activities, and transportation. For example, a hotel could offer a weekend getaway package that includes a two-night stay, meals, a spa treatment, and round-trip transportation. Loyalty programs: Implement a loyalty program that rewards guests for their repeat business. For example, a hotel may offer a loyalty program that gives guests a discount on their room rate for every ten stays. Concierge services: Offer concierge services for an additional fee. For example, a guest may be offered the option to hire a private driver, book a tour, or make restaurant reservations through