Everything technology-related for Monscierge.
How do you make an extra $15,000? Easy. Use Monscierge. We’ll show you the math. Our hospitality TV solution opens doors to a better guest experience and adds money to your wallet. Apps like Enhance Your Stay offer up revenue centers that enable upgrades and upsells that help generates revenue. But more importantly, they help create memories that your guests will remember and take with them. Roasting s’mores in the fire pit, delivering warm cookies and a cold glass of milk, a game night with board games and snacks, or private wine tasting are just a few types of interactions. And when you highlight these interactions to guests, they’re 1.81x more likely to convert, which puts extra cash in your pocket every week. Want to maximize your profits? We’ve built an entire strategy and tools to help hotels and vacation rentals maximize their guest experience and revenue. The only question we ask is how much additional revenue would you like to make?
One of the latest exciting features added to Monscierge’s Hospitality TV solution is the ability to feature full-screen video and featured content on the top shelf of the TV interface. These new features help put your brand upfront and highlighted content even more accessible. Whether you add a promotional brand video or an explainer video welcoming guests, viewers are 80% more likely to take action based on showcasing your property. When you display content like add-on upgrades or upsells that help earns additional revenue or curated local recommendations, guests are 1.81x more likely to take immediate action. Apple TV for Hospitality is already the best Hospitality TV solution in the industry, and now it’s even better. We’d love to show you how Monscierge can change your guest experience.
Monscierge’s request system accommodates guest requests which help connect with the property. But it also can help create revenue and create new compelling experiences that drive loyalty and great reviews. Guests at a hotel making requests isn’t new. But the idea of taking requests, tracking them, and accommodating individual workflow actions to handle assignment and delivery is a core component of what Monscierge offers. It’s no surprise that adding Guest Request functionality at hotels increases guests making requests. With well over 60% of travelers preferring non-personal interaction, most prefer non-confrontational interactions. On average, guests only report issues around 25% of the time. The remainder stew, vent, and inevitably let out their frustrations online at sites like TripAdvisor. But with the addition of Guest Requests available as a component of Monscierge’s Apple TV for Hospitality, guests can seamlessly and quickly communicate to the staff. But the other angle for guest requests is those that want to enhance the experience. The addition of upgrades, upsells, and add-on enhancements increase not only revenue but the opportunity to stay in front of guests. Adding arrival requests or themed packages builds the personal touch. Properties can add unique options like a private picnic, beer tasting, …
We’re excited to announce that Monscierge has ranked #1 overall on Hotel Tech Report’s Global Best Hospitality TV Solution list in the 2022 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. With over 2,232 software companies on Hotel Tech Report, Monscierge is honored to be recognized in the Hospitality TV category for 2022. “This recognition from Hotel Tech Report validates the work we’re doing at Monscierge to improve guest-to-staff communication, enhance the guest experience, and increase staff accountability,” said CEO of Monscierge, Marcus Robinson. “We’ve been working to empower hotels and vacation rentals with technology that helps create a more personal experience while at the same time helping to reduce operating costs.” The lists are based on data from over 11,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2021–December 15, 2021, with participation from every major hotel brand and thousands of independents. “This isn’t a subjective list based on a few peoples’ opinions,” explains Hotel Tech Report CEO Jordan Hollander. “With the highest traffic …
We’re excited to announce that Monscierge has ranked #1 overall on Hotel Tech Report’s Global Best Digital Signage & Lobby Technology list in the 2022 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. With over 2,232 software companies on Hotel Tech Report, Monscierge is honored to be recognized in the Digital Signage category for 2022. “Our award from Hotel Tech Report showcases how our technology has helped hotels maintain a personal touch even at a distance,” said Monscierge VP of Design Andrew Hale. “Hotels are saving money by managing content and information from a single location and being able to focus their staff better.” The lists are based on data from over 11,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1, 2021–December 15, 2021, with participation from every major hotel brand and thousands of independents. “This isn’t a subjective list based on a few peoples’ opinions,” explains Hotel Tech Report CEO Jordan Hollander. “With the highest traffic and engagement, largest selection of product and services, …