An overview of hotel information from Monscierge.
An often overlooked feature of Monscierge’s in-room hospitality TV is the ability to provide additional “comfort technology” to guests. Monscierge not only provides hospitality apps and television, but we also provide access to gaming and health. With guests spending up to 12 hours in their room, there’s no better opportunity to connect. With on-site closures of gyms and other activities, there’s a need to accommodate mental and physical health. Guests can access top-tier games, whether using the standard remote or connecting an Xbox or Playstation controller. The latest action, adventure, or family-friendly games are available to play immediately. Health is critical. Offer in-room exercise, yoga, or meditation via pre-installed apps. These apps help guests with easy-to-do activities they can do right in the room with little or no equipment. The best part is anyone with our in-room hospitality TV solution already has access. But for anyone who doesn’t and is still looking for ways to differentiate their property and provide a better guest experience, it’s yet another reason to choose Monscierge.
Apple TV for Hospitality enables properties to brand the in-room experience. Colors and brilliant imagery can highlight your property and help reinforce your brand with guests. The following is a helpful overview of what makes excellent Apple TV branding. The Apps Monscierge provides five individually brandable Apple TV for Hospitality apps. The web management tool, Experience Engine manages the app content. The standard apps include Property Features, Recommendations, Requests, Events, and Watch TV. Based on your unique configuration, you may not utilize all the apps. Top Shelf The top shelf uses a static image when your app is in the primary dock and focused. Two images are required, one at 1x and the other at 2x resolution. The first image should be 2320 x 720 pixels, and the second should be 4640 x 1440 pixels. What Makes a Great Top Shelf Image? Horizontal photos with crisp details and areas of focus that work within a rectangle are best. As one of the first screens, a guest will see this area highlight what makes your brand unique. Using a photo of the property or photogenic common areas is often a great strategy. A solid or textured background color and logo or …
65% of properties include space for weddings or other types of events. Whether you’re hosting a wedding, conference, or other meetings, the Monscierge platform can highlight your property’s events. Apple TV for Hospitality, Digital Signage, Connect Messaging, and even our Digital Directory help shore up the end-to-end guest experience. Showcase on-site events and provide exact times, locations, and other pertinent information. Events can change. Why not keep your guests updated and help save valuable time and energy by providing a single source of data that can instantly update everywhere at once? Your guests will love it. It’s time to take control and upgrade your events.
One of our four guiding principles is that we’re “easy to do business with.” No doubt you’ve encountered companies that seemingly make things a challenge. How does Monscierge make it easy? We see the connection between our guiding principles – easy to use, easy to scale, easy to do business with, and affordable for everyone. In 2019, we shifted everything online. Previously, clients would send us checks, and we often dealt with paper contracts. We realized we weren’t keeping with our principle and moved to an online portal with a checkout engine. A customer can signup on our website in less than two minutes. They can also enjoy new options like bill splitting or financing as a way to save upfront cash. Our customers told us they’re ready for a better experience but wanted to conserve on upfront payments. Onboarding and automation are critical drivers for helping to jump-start the experience. Customers have 24/7 access to our knowledge base and can also reach out to our support team if they need extra insight. Lastly, we’re accessible. One of the many glowing remarks we receive is our fundamental accessibility and responsiveness to questions. Whether it’s a simple question or something more …
Are You On the Road to Growth? We’ve put together a new handy guide that illustrates the 2021 best practices for hospitality technology. It’s how to increase guests and revenue per guest at your property. The free guide illustrates the simple steps and tools that can almost immediately impact guest satisfaction.