Our latest product is Connect Video, a secure on-site video communication platform for healthcare. Built from the ground up for security and solving on-site intake and communication.
It’s time for a question we’ve asked for years – how can Monscierge help your team and business? We want to do everything in our power to assist during the current worldwide events.
The J.D. Power’s North America Hotel Guest Satisfaction Index study showed scores improving across the board, but not as much in the areas of check in and check out. While up overall, guests aren’t quite as happy with the process as they are with the rest of the stay. It makes sense. One of the top annoyances in any experience … Read More
The latest J.D Power study measuring guest satisfaction across hotel segments had a major focus on mobility this year. The study uses seven factors to determine guest satisfaction, including reservation, check-in/check-out, rooms, F&B, services, facilities, and fees. Concerning mobile, Rick Garlick (J.D. Power Practice Lead – travel and hospitality) had this to say, “As mobile usage becomes increasingly ubiquitous for … Read More