One of the great things about Monscierge’s Local Recommendations is that we’re not just using the same data everyone else has. We’re highlighting highly curated content worldwide. It would have been easier to use another system’s data. But we’re about the experience and not cutting corners. Our customers seem to agree; they’ve been utilizing our recommendation system to provide specific … Read More
Every day we talk with companies who realize they’ve been procrastinating. We’ve all done it, putting something aside to work on “when we’re ready” or “when the time is right.” And all too often, when we finally start work, it’s usually in a rush. “The last best experience that anyone has anywhere becomes the minimum expectation for the experience they … Read More
We talk about the guest experience, but what does it actually mean? What is an experience? The experience is how a person feels and what they think while they’re doing something. Experiences are always evolving and leverage feedback, personal viewpoints, and a focus on an outcome. An experience isn’t your app but may include it as part of the overall … Read More
Is it a guidebook, in-room compendium, welcome book, directory, or the house rules? No matter what you call it, your guidebook is a central way to share information with guests. But there are better modern experiences that offer considerable leaps in value and benefit for both guests and owners. The digital compendium is the solution. It’s the digital means to … Read More
People sure love TV — but they don’t love their TV provider. Many cable executives have tried to pretend their industry isn’t in the middle of a monumental industry shift. Still, amidst consumers demanding more choice, a turbulent economy, and a global pandemic, cord-cutting is real and taking over. Endless rate hikes, complicated contracts, extensive service fees, and a lack … Read More