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Mandy Green

Contact: mandy.green@monscierge.com

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Three Benefits to Owning Brand Mistakes

Is public “brand shaming” ever a good idea? Maybe not, although I came across a story yesterday that may yet prove otherwise.  A deli owner in Texas shut down his store after hearing numerous complaints about customer service. Employees are going to be trained in service, food prep, and cleaning, and the store will reopen after the [...]

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