An overview of technology for hospitality.
That is the question a lot of hoteliers, and vacation rental owners have debated in recent years. Perhaps now, more than ever, it is time to ask yourself if cutting the cable and offering streaming TV is right for your property. Even before the current global pandemic, traditional TV subscriptions were at an all-time low. A record six million customers opted out of standard pay-TV bundles in 2019, and three million cut the cord the year prior. It’s a trend that has only accelerated in 2020 as the coronavirus has wreaked havoc on linear TV while streaming platforms provide a steady dose of fresh content. A recent study found that one in three U.S. TV households no longer pay for a traditional TV-subscription. Its annual study into media habits, Media Watchdog, Ofcom, suggested adults – many of whom were stuck indoors – spent 40% of their waking hours in front of a screen. People watched streaming services, such as Netflix, Amazon Prime Video, and Disney+, for one hour 11 minutes per day, and 12 million people joined a service they hadn’t used previously. Three million of these viewers had never subscribed to any service before: What do these trends tell …
What exactly is a hospitality TV? At the basic level, a hospitality TV refers to the television found in a guest room or other areas on a property. A hospitality TV is different from a consumer-grade TV that you might purchase from Best Buy, Fry’s, or other electronics store. Typically, hospitality TV will include additional settings configured by the property management to limit guest interaction with standard options like maximum volume, default brightness, and so on. These settings ensure when a guest turns on the TV, they won’t fall victim to the prior guest having turned up the volume all the way. A hospitality TV is also more cost-effective due to properties purchasing multiple units at once. Many hospitality grade-TVs also are built to be cleaned easily or include anti-microbial properties. Coupled with Apple TV for Hospitality, easy configuration gets taken to the next level. When a guest logs into a streaming service like Netflix or Disney+, their credentials get erased at check-out. The same applies to any downloaded apps or games. Apple TV for Hospitality provides further consistency to the television experience by ensuring a standard high-quality user interface and branding. What about TVs that include smart TV functionality …
Did you know Monscierge provides the only Apple TV-compatible pillow speaker/call light remote? Navigating and listening to television is extremely easy. Working in combination with our Apple TV solution, the pillow speaker works with nearly any nurse call system installed in hospitals, clinics, or other healthcare locations. Monscierge worked extensively with numerous hospitals to ensure a smooth and seamless installation. In most cases, installation is plug and play. The pillow speaker is the perfect companion to Monscierge’s Apple TV for Health. Our Apple TV solution provides a fully-managed in-room solution that brings live TV, on-site information and features, local recommendations, events, plus health and wellness activities. Monscierge’s mission with Apple TV is to provide a sense of familiarity and home by allowing patients access to information, movies, music, and entertainment while ensuring a safe and secure environment. Have questions or want to learn more? Learn more about the Apple TV Pillow Speaker. Learn more about Apple TV for Healthcare.
Whether you’re a traveler or a member of the hotel, health and hygiene are probably on your mind. It’s now top of mind for 80% of consumers when considering travel. There’s little doubt there’s an appetite for a return to traveling. First weekend reopenings at many resorts have seen record bookings. But many properties have been slow to re-open or encountered a very different scenario with prospective guests. You’ve undoubtedly encountered a wide range of opinions about the global health crisis. But the fact of the matter is regardless of your belief; it’s created a psychological impact on hospitality. During a recent survey, guests are concerned about amenities like on-site gyms, buffets, and have a higher interest around cleaning protocols. Monscierge started from a need discovered during a business trip. We’re travelers ourselves and provide products that we love to use. Cleaning checklists, contactless check-in, easy-to-clean hygienic remote controls, controlling the TV using your mobile phone, and replacing in-room printed collateral with a digital version are just a few of the tools that Monscierge provides as properties around the world re-open. During a recent call, a long-term client remarked that “Monscierge has been providing software since the beginning that supports …
What is PPE You have probably heard the term PPE and may not have a good grasp of what PPE even means. PPE is an acronym for Personal Protective Equipment. COVID-19 has accelerated the need and expanded the use of PPE in the typical work environment. PPE covers make items, but the most common items are: Gloves Medical Masks Respirators Face Shields or Eye Protection Aprons Goggles Boots Shortages of PPE and workflow alterations have complicated many industries and have allowed companies to start thinking of options to use technology to help during this crisis. The “New Norm” The changes in the world have affected the way people travel and interact with each other. Social Distancing is expected behavior, and in many places, you are expected or required to wear face masks. The guest or customer experience is now needing to be altered. Many restaurants are offering contactless delivery or pick up options where an associate will extend a tray with your order and take the items from the tray. In the hospitality industry, there are also new challenges. A guest may not be comfortable having a close conversation or receiving their door key; you just touched to encode to …