Monscierge Blog

Experience a better way to Connect

What Hotels Forget About the Guest Experience

Recently, we found a hotel that told us, “we don’t do hospitality.” Were they trying to create a spin on guest expectations? Was it a casual lead-in to a bolder claim like “we are hospitality”? Nope, it was a solid and straightforward answer. They didn’t care about hospitality. For some, hospitality doesn’t come naturally, it’s a purely business transaction. For … Read More

Your Own Connected Room

It’s time for your own connected room. As the award-winning best in-room TV solution for 2020 and 2021, Monscierge offers the industry-leading personalized in-room experience. Monscierge’s Apple TV for Hospitality provides a complete guest experience that helps elevate your property. Reduce Your Costs Reduce or even cut your recurring monthly satellite or cable — plus no need for commercial TVs. … Read More

FOMO is Real

FOMO is real. Your property is under review every day. So it’s part of the job to maintain consistently high standards. The minute you lose focus on the guest experience, it’s the minute someone looks at another property. The marketplace is crowded. Whether you’re a hotel or a vacation rental, you’ve got some tough competition with few exceptions. How do … Read More

In-Room Health and Gaming

An often overlooked feature of Monscierge’s in-room hospitality TV is the ability to provide additional “comfort technology” to guests. Monscierge not only provides hospitality apps and television, but we also provide access to gaming and health. With guests spending up to 12 hours in their room, there’s no better opportunity to connect. With on-site closures of gyms and other activities, … Read More

What Makes Great Apple TV Branding?

Apple TV for Hospitality enables properties to brand the in-room experience. Colors and brilliant imagery can highlight your property and help reinforce your brand with guests. The following is a helpful overview of what makes excellent Apple TV branding. The Apps Monscierge provides five individually brandable Apple TV for Hospitality apps. The web management tool, Experience Engine manages the app … Read More